Author: Dana Kilroy

Searching for the latest Facebook dimensions for Facebook? In case you missed it, Facebook updated the Pages layout again, and changed the recommended dimensions for cover photos and images. The cover photo size is now 828 x 315 px. We've created a new template for you, to make it easier to update necessary images. Just click the button...

We created this guide a few years ago, but think it's worth sharing again. While Facebook "apps" per se are out of fashion -- in favor of embedding campaigns on your website, blog, or publishing as landing pages (and then promoting them everywhere, including Facebook), this list still includes everything you need for your next contest. Here are the...

It's that time of year again! Back to school season is here for some of us, and just around the corner for all the rest. Did you know that BTS is the second biggest retail "holiday" of the year? Here are some wallet-exploding facts: • The average household with kids in k-12 spends $606 on BTS shopping • The average...

Have you used Instagram for your business? Have you wondered how you can gain more followers and increase engagement on Instagram? First things, first: Set up your Instagram business profile! This post will walk you through the steps you need to take in order to update your profile, giving you access to Instagram's new insights and promotion...

On July 27, we hosted a webinar about increasing your engagement by more than 150%. We've included a recording of this webinar, which you can watch below. This webinar was co-hosted by Brent and Ashley (who hosts the official ShortStack podcast, #STACKTALK). Here are some key Instagram stats we cover in the webinar: Instagram currently has 500 million...

Are you using Instagram as a marketing tool? If you're not yet, or if you've been wondering how you can use the platform to market your products and services better, we've got some good news for you. On Wednesday, July 27, we're hosting a free 30-minute webinar that will cover topics like: • How to set up an Instagram...

Updated as of August 9th, 2016 Facebook is at it again, making bold changes to the Facebook Pages layout. We first noticed the changes last month (July 22, 2016) and immediately realized that Facebook is rolling out these changes a little differently than normal. Often, when Facebook debuts a new design, they do it page by page, but it...

How does your business handle customer service inquiries? Do you rely on a call center? Use Twitter or Facebook or a service like ZenDesk or HelpScout? All of the above? Did you know 70 percent of customers now expect a to find self-service customer support options on a company's website? And did you know that by 2020...

Today we're sharing a few of the social business and marketing news stories that caught our attention this week. As if we didn't already spend enough time with our faces buried in our phones, along comes Pokemon Go. Stories about the game dominated marketing and business news this week (making us wish we'd invested a few ducats...