Author: Dana Kilroy

Are you using Instagram as a marketing tool? If you're not yet, or if you've been wondering how you can use the platform to market your products and services better, we've got some good news for you. On Wednesday, July 27, we're hosting a free 30-minute webinar that will cover topics like: • How to set up an Instagram...

Updated as of August 9th, 2016 Facebook is at it again, making bold changes to the Facebook Pages layout. We first noticed the changes last month (July 22, 2016) and immediately realized that Facebook is rolling out these changes a little differently than normal. Often, when Facebook debuts a new design, they do it page by page, but it...

How does your business handle customer service inquiries? Do you rely on a call center? Use Twitter or Facebook or a service like ZenDesk or HelpScout? All of the above? Did you know 70 percent of customers now expect a to find self-service customer support options on a company's website? And did you know that by 2020...

Today we're sharing a few of the social business and marketing news stories that caught our attention this week. As if we didn't already spend enough time with our faces buried in our phones, along comes Pokemon Go. Stories about the game dominated marketing and business news this week (making us wish we'd invested a few ducats...

Is your blog SEO friendly? This  infographic contains tips that will help make your blog more searchable and thus more findable. We also included links within in each tip where you can learn more about how these various tips can help. Choose the right web host. Before you commit to a provider, inquire about support for plug-ins,...

We're guessing most of you are out of the office, enjoying a day off today! Those of you who happen to be working, though, might be interested in checking out some interesting stats related to America's birthday celebration. Thanks to Wallet Hub for putting together these fun facts: • 43 percent of Americans celebrate the holiday watching fireworks. • At...

Have you experience a setback or hurdle that has affected how you do business? Ideally you've learned a thing or two from the challenges you've faced and used what you've learned to improve your business. Here are ten harsh truths about business. These things may not be fun to hear or think about, but they can help...