customer success Tag

Marketing agencies, businesses and brands can always anticipate when their biggest marketing initiatives are going to happen every year. After all, major holiday dates are known well in advance and seasonal promotions are fairly predictable. It’s the times in between the big “events” that can be challenging. If you can effectively market your businesses during these periods,...

Want to do something really revolutionary for your business? I’ve got just the thing: provide exceptional customer service. At ShortStack.com, we talk a lot about how to make the customer service experience better for our users -- it’s on the agenda at every staff meeting  --  because I know it makes a difference in the company’s bottom...