Why Collecting Customer Preferences Is Critical for Marketing Success
In today's market, brand differentiation is all about the customer experience. Research shows that buyers are willing to pay more for a great experience. Focusing on customer preferences and personalizing marketing is crucial for success in 2020. Surveys, interactive experiences, multi-step forms, and automated communication are effective ways to collect customer preferences. Prioritizing data collection can help create an unforgettable customer experience.

Will Blunt
September 3, 2020