fix

ShortStack FAQs

Your questions answered

HOW DO I MODERATE UGC FROM SOCIAL MEDIA CONTESTS AND PROMOTIONS?

Entry moderation can occur in a couple of ways. When entries are collected in your ShortStack list, you can set up a review process where you must “allow” an entry before it displays on your ShortStack campaign. We also offer digital rights management tools for Twitter hashtag contests.

HOW DO I GET MORE FOLLOWERS/LIKES ON FACEBOOK?

Since Facebook doesn’t allow you to require people to Like your Page in order to participate in a contest, we suggest running contests, offering coupons/deals, and provide other meaningful content to draw people to your Page. Then, encourage people to follow your Page to be the first to know about upcoming contests and deals.

CAN PEOPLE SHARE THE CONTEST TO INSTAGRAM?

Instagram doesn’t allow people to share content outside their platform to Instagram. This means you can’t just click a button on a website to share content to Instagram. Instead, people must post the content they want to share directly within Instagram. However, you can encourage sharing within Instagram through the use of hashtags and @ mentions.

CAN I RUN A CAMPAIGN ON MY WEBSITE?

Yes, ShortStack allows you to embed campaigns on your website, blog or e-commerce platform. Running your campaigns on your own marketing channels allows you to generate brand awareness and promote sales.

CAN I JUST CREATE A CONTEST AND EXPECT TO START SEEING ENTRIES?

You can’t expect people to enter your contest if they don’t know about it. Promotion is key for any contest. This can be done through ads, sharing on social media, emails, in-store promotions, etc.

HOW MUCH DOES IT COST TO RUN AN INSTAGRAM CONTEST?

You can run an Instagram hashtag contest on our Pro Plan and higher plans.

Have a question not listed here?

Send us an email: theteam@shortstacklab.com.