ShortStack is a digital marketing SaaS company based in Reno, NV. We offer competitive salaries, good benefits, a fun place to work and a laid-back atmosphere. If this sounds like a good fit for you, we’d love for you to join our work family.
Email your resume or any questions to firstname.lastname@example.org.
We are looking for a great communicator who loves helping people learn. Providing a great support experience serves two purposes for our company: It helps our users find solutions to the issue they initially needed support for, and it enables them to better understand our product for their future projects.
We work with our customers online, so the ability to communicate effectively via text and email is imperative. Our support agents must be able to understand users’ challenges, and then write clear, detailed responses to them. Attention to detail is essential. We’ve also found that support agents who are empathetic are better able to assist customers in finding solutions.
Our new support agent will be located in the Reno/Sparks, NV area. A flexible schedule, with the ability to work outside of the traditional 9 to 5 work hours, is a plus. This is a full-time position.
Are you an experienced full stack web developer looking for a small team where you can make a big impact? We want you on our team! Familiarity with our technology stack is helpful (see below), but not required.
We’re used to remote work given the pandemic, but nothing quite beats in-person interaction (even if it is from 6 feet away with a mask on).