Frequently asked questions

No coding is required. Our widgets and Style Panel enable campaign creation without writing a single line of code. However, if you want more control, CSS customization is available for advanced users.

Building something simple, like a landing page or lead capture form, might only take a few minutes with our templates. More complex campaigns with custom designs and multiple features will require more time, but our drag-and-drop builder makes it easy.

ShortStack's templates are professionally designed and fully customizable. You can change text, images, form fields, colors, fonts, and styling to match your brand perfectly.

Yes! Account members can view campaigns in the builder, or you can publish standalone landing pages and share the URLs with clients or team members for review before going live.

ShortStack supports a wide range of landing pages — lead capture pages, product launch pages, event registration pages, sale and promotion pages, and more. Every page is mobile-responsive and can be hosted on a ShortStack URL, your own custom domain, or embedded directly into your website.

Yes! ShortStack campaigns can be displayed as pop-ups, inline embeds, or full-page overlays on any website. You get granular control over when pop-ups appear — trigger them after a set time on page, when a visitor scrolls a percentage of the page, on exit intent, or based on URL parameters and page paths. You can also control frequency per visitor, like showing a pop-up only on the first visit or limiting how many times someone sees it, and set rules around time since last viewed so you're not over-displaying to repeat visitors.

Absolutely. ShortStack includes customizable templates for personality quizzes, knowledge tests, polls, and scored assessments. Results can be gated behind an email opt-in to capture leads while giving visitors a personalized experience.

No. ShortStack's drag-and-drop builder and pre-built templates mean anyone on your marketing team can create and publish landing pages, forms, and pop-ups — no design or coding skills required.

Every ShortStack campaign includes customizable form fields that collect the data you need — email addresses, names, phone numbers, preferences, and more. Pair forms with incentives like discount codes, downloadable resources, or contest entries to maximize opt-ins.

Yes! ShortStack includes built-in autoresponders that send emails immediately after someone submits a form — perfect for delivering discount codes, confirmation messages, or downloadable resources. You can also set up delayed autoresponders to follow up after a set period of time.

ShortStack's refer-a-friend feature gives each participant a unique referral link. When their friends sign up through that link, the referrer earns points or bonus entries. It's a powerful way to turn your existing audience into a growth engine.

Start by choosing a contest type based on your goals (engagement, leads, awareness) and desired prizes. ShortStack offers templates for sweepstakes, photo contests, video contests, voting galleries, and more to help you get started quickly.

ShortStack offers multiple winner selection methods: random entry selectors for sweepstakes, public voting for contests, or judge panels for evaluating submissions. You can also combine methods for multi-phase competitions.

Yes! Entry restrictions can be applied via email address. Options include one-time entry, frequency-based limits, or maximum entry caps. Voting restrictions use fingerprints, IP addresses, or email login verification.

Use ShortStack's file upload widget to collect photos and videos directly through your campaign form, or run hashtag contests to automatically collect posts from Instagram. All submissions can be moderated before being displayed publicly.

Create a landing page with a compelling offer — a discount code, free resource, quiz, or giveaway — and link to it from your social media bio, posts, and ads. ShortStack captures the lead and can sync it directly to your email platform.

Yes! Drive traffic from Instagram or Facebook to ShortStack-hosted landing pages or embedded campaigns on your website. You get full control over data collection and a better user experience than running promotions directly on social platforms. You can also run hashtag contests to automatically collect user-generated content from Instagram.

ShortStack gives you the tools to stay compliant with Meta's promotion guidelines, but users should familiarize themselves with platform guidelines independently to ensure their specific campaigns meet all requirements.

ShortStack integrates directly with Mailchimp, and supports webhooks so you can connect to virtually any other platform through tools like Zapier or Make. We're actively adding more native integrations.

Every plan includes real-time totals for page views, form submissions, clicks, and shares across any time range you choose. Higher-tier plans unlock detailed per-campaign reports with deeper breakdowns. You can also add tracking pixels and connect Google Analytics for additional reporting.

Absolutely. All collected data can be exported as CSV files at any time. You own your data and can download it whenever you need it for reporting, analysis, or importing into other tools.

For subscribers, your campaigns will continue to run — we never take them offline. If you go over your plan's monthly view limit, overage fees will apply. We'll send you email alerts as you approach and reach your allowance, and you can monitor usage from your account dashboard or upgrade your plan at any time. For free plan users, exceeding the view allowance may result in increased ShortStack branding on your campaigns, and we may pause form submissions until your next billing period begins.

Yes! Annual billing is available at a discounted rate. It's a great option for businesses using ShortStack year-round for landing pages, lead capture, and ongoing promotions.

Yes! Campaigns can be embedded on websites, blogs, or e-commerce platforms. This is a great way to capture leads, promote sales, and convert visitors directly on your own properties.

No — and this is one of ShortStack's biggest time-savers. Add our global embed code to your site once, and you can publish new embedded campaigns and pop-ups directly from ShortStack without ever touching your website code again. Your marketing team stays independent from your dev team.