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ShortStack FAQs

Your questions answered

CAN I RESTRICT HOW MANY TIMES SOMEONE CAN ENTER/VOTE?

Certainly! You can restrict entry via:

  • Email address,
  • Facebook ID (Business Plan and higher plans), and
  • Mobile device login (Brand Plan and higher plans).

Entries can be restricted to:

  • Once only,
  • Once every X number of minutes/hours/days, or
  • A maximum of X entries.

Voting can be restricted via the Voting Widget. Voting Widget restriction options include:

  • Anonymous Fingerprint,
  • Anonymous IP Address,
  • Facebook ID (Business Plan and higher plans), and
  • Mobile device login.

The frequency of voting can be restricted to:

  • Once only,
  • Once per entry,
  • Once every X minutes/hours/days, and
  • Once per entry every X minutes/hours/days.

We also provide captcha fields for both the entry form and the Voting Widget to help protect your contest.

CAN I REWARD ENTRANTS FOR SHARING TO SOCIAL MEDIA?

There isn’t an option to reward entrants simply for sharing. However, we offer a refer-a-friend feature that rewards participants who share your contest with higher chances to win. When a referrer shares their referral URL and someone else clicks the URL and enters the contest, the referrer receives referral points/extra entries.

HOW DO I CHOOSE A COMPANY TO BUILD MY NEXT FACEBOOK/IG/SOCIAL CONTEST/PROMOTION/GIVEAWAY?

The ShortStack platform was created as a self-service platform where customers can create their own campaigns. To help jump-start your campaign build, we offer a wide-range of professionally designed templates.

IS SHORTSTACK COMPLIANT WITH FACEBOOK AND INSTAGRAM RULES AND REGULATION?

ShortStack provides you with all of the tools you need for compliance with online social media contest platforms’ rules and regulations. However, you should make sure you are aware of the rules and regulations of each platform when creating your campaign.

HOW DO I CREATE A VIDEO UPLOAD CONTEST?

ShortStack is a great platform for video contests. If you want to display the entries on your campaign, you’ll need a contest-builder platform like ShortStack. Alternatively, if you are running a hashtag contest, entrants can simply include the video in their Twitter or Instagram entry post.

ARE THERE ANY ADDITIONAL FEES?

Nope! Pay monthly or annually, but there are no extra fees tacked on. We also do not have fees for cancelling your subscription. For more information on all of the features you can have, visit our pricing page.

Have a question not listed here?

Send us an email: theteam@shortstacklab.com.