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ShortStack Subprocessors

Subprocessors of Data Controlled by ShortStack Customers (Controller Data)

These subprocessors handle data our customers collect from their data subjects

  • Amazon Web Services, Inc. — Washington, USACloud computing service that hosts the ShortStack platform.
  • Twilio SendGrid — San Francisco, USACloud-based email delivery platform. (Only applies to customers who use ShortStack’s email marketing system.)
  • Maetzler Rechtsanwalts GmbH & Co KG and Prighter Ltd dba Prighter Group — Vienna, Austria and London, United KingdomPrivacy representative in the EU and the UK for data protection matters. (Only has information about customers’ data subjects if data subject submits information to exercise their privacy rights.)
  • Airbrake Technologies, Inc. — Austin, Texas, USAError and performance monitoring software used for quality assurance.
  • SolarWinds Worldwide, LLC — Austin, Texas, USAPapertrail logging software used for performance monitoring and quality assurance.

Subprocessors of Data Controlled by ShortStack (ShortStack Customer Data)

These subprocessors handle data we (ShortStack) collect about our customers

  • Amazon Web Services, Inc. — Washington, USACloud computing service that hosts the ShortStack platform.
  • Zendesk, Inc — California, USASupport desk services for ShortStack customers to submit questions and request help via email or chat.
  • Mixpanel, Inc. — California, USAProduct analytics software for learning about ShortStack customers and what actions they take within the ShortStack platform.
  • SendGrid, Inc. — Colorado, USACloud-based email delivery platform for transactional emails to ShortStack customers.
  • Maxio LLC — Texas, USAPayment processor for ShortStack customer subscriptions.
  • Qualys, Inc. — California, USASoftware for scanning ShortStack’s servers for security vulnerabilities.
  • Userflow, Inc — San Francisco, California, USAPlatform for providing product tours and customer success information to ShortStack users.
  • Moodle Pty Ltd — West Perth, Western Australia, AUOnline learning management system used by ShortStack for ShortStack University offering.
  • PartnerStack, Inc. — Toronto, Ontario, CanadaPartner program software to track sign-ups sent to ShortStack from our partners.
  • Maetzler Rechtsanwalts GmbH & Co KG and Prighter Ltd dba Prighter Group — Vienna, Austria and London, United KingdomPrivacy representative in the EU and the UK for data protection matters. (Only has information about ShortStack customer if customer submits information to exercise their privacy rights.)
  • Airbrake Technologies, Inc. — Austin, Texas, USAError and performance monitoring software used for quality assurance.
  • SolarWinds Worldwide, LLC — Austin, Texas, USAPapertrail logging software used for performance monitoring and quality assurance.