Meet the team
Our crew is what makes ShortStack awesome. We’re pros, but we don’t take ourselves too seriously.
Customer Success Agent
Rina spends her days fearlessly helping users on the “frontlines.” Similar to the rest of the team, Rina has a diverse background, which includes a bachelor’s degree in psychology. As a dog and cat mom, nature lover, and all-around likeable gal, she’s a natural fit here at ShortStack.
Doug’s other half, Bunny, is our office manager and in charge of HR. She gives the ShortStack office the touch of fabulous most SaaS offices don’t have. With experience in various fields, from personal wardrobe stylist to teaching kindergarten, Bunny brings style, comfort, organization and warmth to the ShortStack office. Bunny helps us with everything from navigating our insurance coverage to bringing in blankets when the office is chilly. She’s our mom away from mom and an integral part of the ShortStack workplace culture.
Doug oversees the vision and strategic direction of the company. Over the last decade, ShortStack has grown from an in-house solution for client projects to a trusted platform for brands and agencies around the globe. Doug has a degree in math/computer science from UCLA, but has been coding since he was in high school. When he’s not in the office, Doug can be found in the gym or enjoying life with his family.
Customer Success Agent
Kenny is an integral part of our small but mighty support team and brings a lifetime worth of education and experiences to the table. He holds a degree in Marketing, a master’s degree in Educational Leadership, and has worked for organizations both large and small – from the University level to grassroots nonprofits. He even did a tour in Afghanistan while serving in the Army Guard. Kenny’s career of service doesn’t stop when it comes to filling his after-work hours. As an avid volunteer, he’s donated his time and talent to programs such as the Big Reno Coat Drive and Big Brothers Big Sisters.
Customer Success Manager
Justin has been our main guy on the frontlines for many years now. He’s the leader of our support team, creates help documents, and regularly suggests platform improvements based on feedback from our users. Justin has a degree in speech communication and graphic design. When he’s not answering questions, he enjoys being a DJ on a local community radio station and travelling with his wife. He’s also a proud dog dad to five dogs!
VP of Client Relations
Adam has been with ShortStack almost since the beginning. He earned a degree in business from the University of Nevada, Reno and is the consummate salesman. He helps agencies and brands design custom campaigns with all the features they’ve dreamed of. When Adam’s not on the phone, he’s with his family, entertaining his two daughters.
Client Relations Strategist
Jessica’s chipper disposition has helped her fill multiple rolls at ShortStack. You may have heard her voice in a YouTube video, seen her on a live training, or chatted with her in support. Her cheery nature combined with her knowledge of ShortStack has made her role as a member of the sales team a natural fit. Since relocating to Georgia, Jessica’s weekends are filled with the three B’s – eating BBQ, sippin’ beer, and hanging in the backyard with her family.
Adam is the latest addition to our team of engineers. He spends his days helping develop new features as well as suss out bugs. With his Computer Science degree from Oregon State University and five years of experience as a full stack developer, he brings a valuable perspective to our well-rounded group. On his off time, Adam’s a woodworker, which he may describe as a side effect of his true passion – buying tools.
Amy is the team’s project manager and she’s a master at juggling all the moving parts of every project. Amy has a degree in speech pathology and audiology from the University of Nevada, Reno. She’s a busy mom of two and when she’s not at work, she’s chasing them around the swimming pool or trying to catch up on the ski hill.
Jane has been with ShortStack since before the beginning. Over the years, she has worn many hats with the company, including leading our customer support and customer success teams, and has recently switched gears to head up our marketing efforts. Jane holds a master’s degree in public affairs from the University of Texas and a bachelor’s degree in business administration from the University of Iowa. When she’s not at work, you’re mostly likely to find Jane on a plane, working on house projects or spending quality time with her husband and sweet son.