Social media tools
Import comments from Facebook, Instagram, and YouTube, and run hashtag feeds.
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Creating and Managing an Instagram Hashtag Feed A hashtag campaign is a great way to harness the engagement of Instagram. Rights Management for Instagram The Rights Management feature enables you or your brand to obtain permission to use content posted on Instagram easily. How To Import Comments From An Instagram Post The Social Importer allows you to import comments from an Instagram post into a ShortStack list. How to Import Comments and Reactions from Facebook The Social Importer allows you to import comments and reactions from a Facebook Post, Ad, or Reel into a ShortStack list. How to Import Comments from a YouTube Video The Social Import Tool allows you to import comments from any public YouTube video into a ShortStack list. List of Facebook Pages is Empty or Missing Pages If Pages are missing when you import likes or comments, work through four checks: confirm your personal profile is an admin of the Page, make sure you are logged into a personal Facebook account rather than a business one, edit ShortStack's entry under Facebook's Business Integrations settings so all relevant Pages show, then deauthorize and reauthorize ShortStack. Troubleshooting Issues with Feeds and Facebook/Instagram Importer Tools The common problems with Feeds and Importer Tools are Pages missing or incomplete during setup, posts not appearing in the Entries Manager afterwards, and Instagram reporting more entries than ShortStack shows. Granting Page Permissions Using Meta Business Suite Meta Business Manager lets you grant another Facebook user only the permissions they need — publishing campaigns, running comment contests, and creating feeds — without handing over full admin access to your Page.
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