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Payment

All paid plans Last reviewed

Only the account owner can update the payment information. If you are a team member of a ShortStack account, you will not have access to update the payment information, even if you are an Admin.

Getting there

From the Dashboard:

  1. Click on Settings at the bottom of the navigation menu.

  2. Select Plan and Billing.

  3. Click the Payment tab at the top.

Layout

To update payment details:

  1. Click Edit.

  2. Enter your payment information (Visa, MasterCard, American Express, or debit cards with the Visa/MasterCard logo).

  3. Click Save to confirm the changes.

FAQ

I can't update my payment information.

To check whether you are in a team or the account owner:

  1. Click on your name (or account name) in the top-right corner.

  2. Select Switch Teams.

  3. Verify your team/owner status.

If Switch Teams isn't available, you are the account owner.

Billing FAQs (Help Doc)

Statements (Help Doc)

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